Story of Ecomtrix.
EcomTrix is a merchant-focussed company conceived and founded by Roshan Bhatt, an I.T. Mogul and E-commerce victim who bore the brunt of loopholes in the system. Mr. Roshan ventured into the E-commerce industry with his first stint in 2015 and started working with world-renowned companies. His product was fantastic, with exponential growth potential. Still, the stringent processes, delay in shipments, lack of scrutiny, and malpractices created obstacles that highlighted the loopholes in the Indian E-commerce sector.
Being a seller, he felt that there was limited operational autonomy and unnecessary expenses. The giant E-commerce platforms were boasting their consumer-centric processes, but the merchants were facing losses as some aspects of society misused the leverages. The situation rattled him, and he was determined to get to the root cause. Mr. Roshan attended many conclaves and seminars, but the defining moment was back in 2018, when he was returning from yet another E-commerce conference in Bangalore.
During the flight, he happened to interact with another E-commerce businessman. He discussed the challenges he was facing and how he was on the verge of shutting down as his company is at losses. That was the defining moment for Mr. Roshan. He decided to change the system by creating a logistic solution that is merchant-oriented. The idea was to convert the merchants' pain points, challenges, and obstacles into realistic and viable solutions so that they don't feel trapped.
"EcomTrix is the end-to-end Ecommerce solution for merchants who want transparency, operational autonomy, and accountability in the E-commerce industry."~ Roshan Bhatt, MD Ecomtrix
Mr. Bhatt reminisces the foundation story of EcomTrix and mentions how a conversation above 30,000 feet above the ground changed his career trajectory. After researching viable solutions and software, he realized that there isn't software in the country that works as a prototype. He wanted to design software that is the answer to every question and solution to every problem. After years of planning and endless cups of coffee, the software is finally ready.
EcomTrix is a cloud-based software that can be used by a novice and a veteran E-commerce merchant alike. It covers all the modules and processes, including-
- Order Management
- Shipping Management
- AI-enabled Advanced Reporting
- Vendor Management
- Inventory Management
- Product Management
- ROAS Calculator
- Order Tracking
We are empowering Entrepreneurship by creating opportunities for sustainable, lasting, and evolving E-commerce business.
To provide an automated, integrated, and self-sufficient CRM platform for offline and online merchants and suppliers to regain control, minimize costs, and maximize revenue.
Our Core Values
Our organization respect ideas and thoughts coming from all directions. Each member is provided equal opportunity to share idea and develop the leadership skills.
We have always believed in quality rather than quantity. Customer satisfaction with quality service is primary reason that drives us towards all our endeavors.
Path to Progress
The company strives hard to instill latest skills and update the entire employees that leads them to progressive path with interactive feedbacks at regular intervals.
For us, customer satisfaction is of utmost importance. We believe in the phrase “Happy customers are the best marketing tools.”
Operation Manager& Kayasetu
We market Ayurvedic products online. However, it would be a cumbersome procedure to manage the vendor, track the orders and prepare inventory. Then we started using the CRM developed by Ecomtrix. It reduced our headache and at nominal price we are able to do all the procedure. We would suggest every organization indulged in Ecommerce business to use this platform.
CEO & Femaleada
Our organization is Femaleada.com. We market the makeup goods for ladies. There would be great trouble while managing products, inventory management and delivery of products to the end user. With the helpful of the CRM Ecomtrix, our business increased and our cost reduced. It is really a great platform.
Branded fashion Cloth Owner
I have a sports clothing brand for women. We sell active wear for women in India, but keep track of shipping was a cumbersome process. Our RTO was staggering, and we were not able to reach the breakeven point. I was introduced to EcomTrix by my husband, and I was shocked to see the irrelevant expenses that I could have avoided. Their ROAS calculator was my savior as I created a budget and settled at a selling price that will get my profits. Three months later, I was able to streamline my backend and earn profits with the increased sales.
SK Jeweller Owner
I am into the imitation jewellery business, but till now, everything was manual. Needless to say, there were missing entries and unexplained expenses. EcomTrix brought transparency to my business, and I could easily keep a check on the inventory. But that's not the best part. The software helped me create a business strategy by sharing insights about my Top-10 products, trend analysis on which product to sell in which region, and when I should start a sale or combo offer. My company's sales have increased by 32.6%, all thanks to the software.