Story of Ecomtrix.

EcomTrix is a merchant-focussed company conceived and founded by Roshan Bhatt, an I.T. Mogul and E-commerce victim who bore the brunt of loopholes in the system. Mr. Roshan ventured into the E-commerce industry with his first stint in 2015 and started working with world-renowned companies. His product was fantastic, with exponential growth potential. Still, the stringent processes, delay in shipments, lack of scrutiny, and malpractices created obstacles that highlighted the loopholes in the Indian E-commerce sector.

Being a seller, he felt that there was limited operational autonomy and unnecessary expenses. The giant E-commerce platforms were boasting their consumer-centric processes, but the merchants were facing losses as some aspects of society misused the leverages. The situation rattled him, and he was determined to get to the root cause. Mr. Roshan attended many conclaves and seminars, but the defining moment was back in 2018, when he was returning from yet another E-commerce conference in Bangalore.

During the flight, he happened to interact with another E-commerce businessman. He discussed the challenges he was facing and how he was on the verge of shutting down as his company is at losses. That was the defining moment for Mr. Roshan. He decided to change the system by creating a logistic solution that is merchant-oriented. The idea was to convert the merchants' pain points, challenges, and obstacles into realistic and viable solutions so that they don't feel trapped.

"EcomTrix is the end-to-end Ecommerce solution for merchants who want transparency, operational autonomy, and accountability in the E-commerce industry."
~ Roshan Bhatt, MD Ecomtrix

Mr. Bhatt reminisces the foundation story of EcomTrix and mentions how a conversation above 30,000 feet above the ground changed his career trajectory. After researching viable solutions and software, he realized that there isn't software in the country that works as a prototype. He wanted to design software that is the answer to every question and solution to every problem. After years of planning and endless cups of coffee, the software is finally ready.

EcomTrix is a cloud-based software that can be used by a novice and a veteran E-commerce merchant alike. It covers all the modules and processes, including-

  • Order Management
  • Shipping Management
  • AI-enabled Advanced Reporting
  • Vendor Management
  • Inventory Management
  • Product Management
  • ROAS Calculator
  • Order Tracking

Vision

We are empowering Entrepreneurship by creating opportunities for sustainable, lasting, and evolving E-commerce business.


Mission

To provide an automated, integrated, and self-sufficient CRM platform for offline and online merchants and suppliers to regain control, minimize costs, and maximize revenue.

232

Happy Customers

521

Weekly Customers

1,463

Daily Orders

Our Core Values

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Team Leadership

Our organization respect ideas and thoughts coming from all directions. Each member is provided equal opportunity to share idea and develop the leadership skills.

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Quality Assurance

We have always believed in quality rather than quantity. Customer satisfaction with quality service is primary reason that drives us towards all our endeavors.

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Path to Progress

The company strives hard to instill latest skills and update the entire employees that leads them to progressive path with interactive feedbacks at regular intervals.

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Customer Service

For us, customer satisfaction is of utmost importance. We believe in the phrase “Happy customers are the best marketing tools.”

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